home.logo.claimhome.logo.myhome.logo.flight
common.backToHome

complaints.title

complaints.subtitle

complaints.intro

complaints.commitment.title

  • complaints.commitment.item1
  • complaints.commitment.item2
  • complaints.commitment.item3
  • complaints.commitment.item4
  • complaints.commitment.item5

complaints.process.title

1

complaints.process.step1.title

complaints.process.step1.desc

complaints.process.step1.time

2

complaints.process.step2.title

complaints.process.step2.desc

complaints.process.step2.time

3

complaints.process.step3.title

complaints.process.step3.desc

complaints.process.step3.time

4

complaints.process.step4.title

complaints.process.step4.desc

complaints.process.step4.time

complaints.form.title

complaints.form.gdprNotice

complaints.alternative.title

complaints.alternative.email
[email protected]
complaints.alternative.phone

+44 (0) 800 123 4567

complaints.alternative.hours

complaints.alternative.post

Complaints Department
ClaimMyFlight B.V.
21 Wilshire Close
Woolston, SO19 9DT
United Kingdom

complaints.escalation.title

complaints.escalation.intro

complaints.escalation.ecc

ec.europa.eu/consumers/ecc

complaints.escalation.adr

ec.europa.eu/consumers/odr

complaints.response.title

complaints.response.acknowledgment24 hours
complaints.response.initial5 days
complaints.response.fullResponse30 days
complaints.response.complex45 days*

* complaints.response.complexNote